Mac Cleanup Pro is a suspicious optimization tool for Macintosh computer. It is promoted as all-in-one application with extensive features such as disk cleanup, application manager, file manager, duplicate remover, and so on. Mac Cleanup Pro may persuade many Mac users due to these features. However, before considering this program to take care of the system, it is important to let user know that Mac Cleanup Pro belongs to rogue family. Other unpopular products from the same group are Mac Heal Pro, Advanced Mac Tuneup, and many more.
Usual way for Mac Cleanup Pro to enter the computer is through software bundles. On some instances, it is spread on web pages pretending as online scanner. To persuade users into downloading the program, the web page will simulate a scan and shortly identify various errors. In the end, it advises web user to download Mac Cleanup Pro as complete solution to fix the issues.
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Once downloaded and installed, the program will execute the same scan. As usual with most rogue applications, Mac Cleanup Pro will detect numerous errors and troubles on the computer. Instead of letting user to try-out the program in dealing with issues, Mac Cleanup Pro will suggest activation in order to proceed. At this moment, users have to pay $14.95 per month to be able to unlock the full working version of this program.
Since Mac Cleanup Pro is part of rogue family. We do not suggest spending money for this suspicious application. In fact, we highly advise immediate removal of this potentially unwanted program. Complete guide is posted on this page to totally get rid of Mac Cleanup Pro.
Procedures to Remove Mac Cleanup Pro
This section contains complete instructions to assist you in removing potentially unwanted program from Mac system.
Procedures published on this page are written in method that can be easily understand and execute by Mac users.
Step 1 : Quick Fix - Scan the System with Combo Cleaner
Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware and malware. Moreover, it can get rid of unwanted program like Mac Cleanup Pro. You may need to purchase full version if you require to maximize its premium features.
1. Download the tool from the following page:
2. Double-click the downloaded file and proceed with the installation.
3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.
4. Open your Launchpad and click on the Combo Cleaner icon.
5. Wait until antivirus downloads it's latest virus definition updates and click on 'Start Combo Scan' to start removing Mac Cleanup Pro.
6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.
Proceed with the rest of the removal steps if you are comfortable in manually removing malicious objects associated with the threat.
Step 2 : Quit Mac Cleanup Pro Process
Before proceeding with the steps below, please close Mac Cleanup Pro window if in case it is open.
1. Go to Launchpad, Utilities folder, open Activity Monitor.
2. Choose All Processes from the upper right corner of the window.
3. Under Process Name column, look for Mac Cleanup Pro. Click the name to select the malicious process.
4. Next, click the Quit Process button located in the upper left corner of the window.
5. When prompted, click on Force Quit.
6. You may now delete or remove files that belongs to Mac Cleanup Pro. Proceed to the next steps.
Step 3 : Delete Mac Cleanup Pro Login Items
Some malware also installs login item into compromised account under System Preferences. This object automatically runs Mac Cleanup Pro during user log in.
1. Go to Apple menu and choose System Preferences.
2. Select Users & Groups from the preferences window.
3. You may need to Unlock this area in order to make changes. Click on the Lock icon on lower left corner of the window.
4. Next, select user account that runs Mac Cleanup Pro.
5. Click on Login Items tab.
6. Select Mac Cleanup Pro from listed entries and click on the minus [-] button and confirm your actions. Please see image below for reference.
Step 4 : Delete Malicious Files that have installed Mac Cleanup Pro
1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.
~/Library/LaunchAgents
2. Go to your Finder. From the menu bar please select Go > Go to Folder...
3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.
4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:
- MacCleanupPro.agent
- mcphlpr.app
- mcp.agent
If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing Mac Cleanup Pro to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.
5. Drag all suspicious files that you may find to Trash.
6. Repeat Step 2, numbers 1-5 procedures on the following folder (without ~):
/Library/LaunchAgents
7. Please restart the computer.
8. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.
~/Library/Application Support
9. Look for suspicious objects or folders with the following names and drag them to the Trash.
- MCP
- MacAutoFixer
- Mcupfhlpr
10. Repeat procedures 8 and 9 on the following folders if necessary.
~/Library/Caches
11. Go to your Finder and open the Applications Folder. Look for subfolders with names similar above and drag them to Trash.
12. Lastly, please Empty your Mac's Trash bin.
Step 5 : Run another Scan using MBAM Tool for Mac
1. Download Malwarebytes Anti-malware for Mac from this link:
2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including Mac Cleanup Pro.
3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.
4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.
5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, Mac Cleanup Pro is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.
6. You may now restart the computer.
Apple products are made with a variety of materials, and each product might have specific cleaning requirements which vary by the part you're cleaning. To get started, here are some tips that apply to all products:
- Use only a soft, lint-free cloth. Avoid abrasive cloths, towels, paper towels, and similar items that might cause damage.
- Unplug all external power sources, devices, and cables.
- Keep liquids away from the product.
- Don't get moisture into any openings.
- Don't use aerosol sprays, solvents, or abrasives.
- Don't spray cleaners directly onto the item.
If liquid makes its way inside your Apple product, get help from an Apple Authorized Service Provider or Apple Retail Store as soon as possible. Liquid damage isn't covered under the Apple product warranty or AppleCare Protection Plans, but you may have rights under consumer law. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar (available only in some countries and regions).
For more detailed instructions, select your Apple product:
Notebook computers
Learn how to clean your Mac notebook computer.
MacBook, MacBook Pro, and MacBook Air
When cleaning the outside of your MacBook, MacBook Pro, or MacBook Air, first shut down your computer and unplug the power adapter. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings. Do not spray liquid directly on the computer. Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide that might damage the finish.
To clean the screen on your MacBook, MacBook Pro, or MacBook Air, first shut down the computer and unplug the power adapter. Dampen a soft, lint-free cloth with water only, then use it to clean the computer's screen.
MacBook Pro models from 2016 and later with Touch Bar and Touch ID: Clean the Touch Bar and Touch ID (power button) on these computers the same way you would clean the display. Shut down your Mac and unplug the power adapter. Dampen a soft, lint-free cloth with water only, then use it to clean the Touch Bar and Touch ID.
MacBook (13-inch, Late 2009) and MacBook (13-inch, Mid 2010): The bottom case of these computers uses a soft nonslip material. Use a 3M Gray Microfiber or soft dye-free, lint-free cloth to clean the bottom case.
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Desktop computers
Learn how to clean your Mac desktop computer.
Mac Pro, Mac mini, and iMac
First, shut down your Mac and unplug the power cord along with other connected devices. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings. Don't spray liquid directly on the computer. Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide that might damage the finish.
To clean the display on your iMac, dampen the cloth that came with your iMac—or another clean, soft, lint-free cloth—with water only, and then wipe the screen.
Don't clean the screen of your iMac with a cleaner containing acetone. Use a cleaner intended for use with a screen or display. Never spray cleaner directly on the screen. It might drip inside the display and cause damage.
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Displays
First, disconnect the display from power, from its connection to a computer, and from any external devices. Then use the cloth that came with your display or another soft, dry cloth to wipe dust from the screen.
If additional cleaning of the display panel or case is required, use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the display.
Don't clean the screen of your display with a cleaner containing acetone. Use a cleaner intended for use with a screen or display. Never spray cleaner directly on the screen. It might drip inside the display and cause damage.
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Peripherals
Apple wireless or USB keyboards, mice, and trackpads
First, power off the device. If your device uses removable batteries, remove the batteries. (If your device is wired, simply unplug it from your computer.)
Next, clean the outside of your device with a lint-free cloth lightly moistened with water. Don't get moisture in any openings or use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide.
If your Magic Mouse or Magic Mouse 2 isn’t tracking properly, there might be a hair or other debris on the sensor lens. Turn the mouse over and inspect the sensor window using a bright light. If you see debris, use compressed air to gently clean the sensor window.
iPhone cases
iPhone case—silicone
To clean your silicone iPhone case, remove your iPhone from the case. Use a soft, slightly damp, lint-free cloth to wipe the outside and the inside of the iPhone case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the iPhone case.
iPhone case—leather
The leather iPhone case is made from natural leather. Its appearance will change as you use it. It might acquire a patina and might change color due to the oils from your skin and direct sunlight, further enhancing the natural look.
Cleaning the leather might affect its color. If you choose to clean this case, first remove it from your iPhone. Use a clean cloth with warm water and mild hand soap to gently clean the iPhone case. You can also use a mild cleaner along with a dry clean cloth. Leather cleaners and conditioners can change the color of leather.
Keep your iPhone case away from prolonged intense sunlight, heat, and humidity. Exposure to water, oil, makeup, and dyed materials (such as denim) can stain tanned leathers.
iPhone case—clear
To clean your clear iPhone case, remove your iPhone from the case. Use a soft, dry, lint-free cloth to wipe the outside and inside of the case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the case.
iPhone Smart Battery Case
To clean your Smart Battery Case, remove your iPhone from the case. Use a soft, slightly damp, lint-free cloth to wipe the outside of the case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the case.
When cleaning the internal Lightning connector, use a soft, dry, lint-free cloth, and don’t use liquids or cleaning products.
Learn how to clean your iPhone.
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iPad accessories
Apple Pencil
To clean your Apple Pencil, use a soft, slightly damp, lint-free cloth. With the damp cloth, wipe your Apple Pencil from the tip end—but not the tip itself—toward the other end of your Apple Pencil. Don’t allow moisture to get inside the seam between the tip and the body of your Apple Pencil.
iPad Smart Keyboard, Smart Keyboard Folio, Smart Cover, and Smart Case—polyurethane
To clean your polyurethane Smart Keyboard, Smart Keyboard Folio, Smart Cover, or Smart Case, first remove it from the iPad. Use a soft, slightly damp, lint-free cloth. Wipe the front and the inside with a soft, lint-free cloth.
Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean this product.
iPad Smart Cover and Smart Case—leather
The iPad leather cover/case is made from natural leather. Its appearance will change as you use it. It might acquire a patina and might change color due to the oils from your skin and direct sunlight, further enhancing the natural look.
Cleaning the leather might affect its color. If you choose to clean the leather, first remove the cover/case from your iPad. Use a clean cloth with warm water and mild hand soap to gently clean the leather. Wipe the outside and the inside with a soft, lint-free cloth to remove any dirt. You can also use a mild cleaner along with a dry clean cloth. Mild cleaners or conditioners might help remove some stains but might also change the color of the leather.
Keep your iPad leather cover/case away from prolonged intense sunlight, heat, and humidity. Exposure to water, oil, makeup, and dyed materials (such as denim) can stain tanned leathers.
iPad Silicone Case
To clean your iPad Silicone Case, remove your iPad from the case. Use a soft, slightly damp, lint-free cloth to wipe the outside and the inside of the case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the iPad case.
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iPad
Handle your iPad with care to maintain its appearance. If you're concerned about scratching or abrasion, you can use one of the many cases sold separately. To clean iPad, unplug all cables and turn off iPad (press and hold the Sleep/Wake button, and then slide the onscreen slider). Use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPad. iPad has an oleophobic coating on the screen; simply wipe iPad's screen with a soft, lint-free cloth to remove oil left by your hands. The ability of this coating to repel oil will diminish over time with normal usage, and rubbing the screen with an abrasive material will further diminish its effect and might scratch your screen.
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iPod
iPod touch
To clean iPod touch, unplug all cables and turn off iPod touch (press and hold the Sleep/Wake button, and then slide the onscreen slider). Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod touch.
iPod classic
To clean iPod classic, unplug all cables, turn iPod classic off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod classic.
iPod nano
To clean iPod nano, unplug all cables, turn iPod nano off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod nano.
On iPod nano 6th generation, which has no hold switch, you need to press only the Sleep/Wake button to turn the device off before cleaning.
iPod shuffle
To clean iPod shuffle, unplug all cables, turn it off (slide the switch to OFF), and use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod shuffle.
iPod mini
To clean iPod mini, unplug all cables, turn iPod mini off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod mini.
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Learn more
- Learn how to disinfect the Apple internal or external keyboard, trackpad, and mouse.
- For more information on cleaning, handling, and working with your Apple Product, please refer to the User Guide that came with your product or download a copy.